BISP Kafalat Biometric Issues Solution – Easy Fix for Fingerprint and CNIC Problems

Many families in Pakistan depend on the Benazir Income Support Programme (BISP) Kafalat for financial help. Some people face trouble getting their money because of problems with biometric checks. The most common problems are fingerprint mismatches and CNIC errors.

If you are having trouble getting your BISP Kafalat payment due to biometric issues, this guide will help you solve the problem step by step. Check BISP Issues 200000 New Cards Today for 8171 Program.

Why Biometric Verification Is Needed

Biometric checks make sure only the right people get BISP money. When you go to collect your payment from HBL Konnect, Bank Alfalah, or POS agents, the staff checks your fingerprints and CNIC details with NADRA records.

But sometimes, the system does not work as planned. The most common reasons are:

• Fingerprint mismatch (due to old age or hard work)
• Expired or blocked CNIC
• Wrong or old data in NADRA
• Problems with the biometric device

Why Biometric Problems Happen

1. Worn Out Fingerprints

Many elderly women or people who do tough work have faded fingerprints. The scanner cannot read these prints.

2. Expired CNIC

If your CNIC is expired or blocked, the system will not accept it.

3. Wrong NADRA Data

If your name, father’s name, or date of birth is not correct in NADRA, the data will not match.

4. Device Error

Sometimes the machines at the payment center do not work well.

How to Fix BISP Kafalat Biometric Problems

Step 1: Update Your CNIC at NADRA

If your fingerprints are not matching, visit your nearest NADRA office.

• Ask for fingerprint recapture.
• Correct any wrong details like name or date of birth.
• Make sure your CNIC is valid.

Step 2: Try Other Fingers

The system allows you to use up to 8 fingers.

• Wash your hands and keep them dry before scanning.
• Try using different fingers.
• Ask the staff to clean the scanner.

Step 3: Nominate a Guardian

If all your attempts fail, you can choose a close family member as a nominee.

• The nominee must have a valid CNIC.
• Both of you must visit the BISP Tehsil Office.
• Complete the nominee registration.

Step 4: Register a Complaint

If you still cannot get your payment, go to your BISP Tehsil Office.

• Take your CNIC.
• File a complaint about your biometric issue.
• The staff will send your case for manual checking.

Step 5: Call the BISP Helpline

If you need more help, call 0800-26477.
You can also check your status or submit a complaint by sending your CNIC to 8171.

Quick Problem Table

Issue	Why It Happens	What to Do	What You Need
Fingerprint mismatch	Old or faded prints	NADRA recapture	CNIC
CNIC expired	Old or blocked card	Renew CNIC	Old CNIC
Data mismatch	Wrong info in NADRA	Update NADRA data	CNIC, docs
Device error	Faulty machine	Try another POS	CNIC
All fail	Nothing else worked	Register nominee	Both CNICs

Tips for BISP Users

• Always keep your CNIC up to date.
• Wash and dry your hands before scanning.
• Elderly people should visit NADRA often to refresh fingerprint data.
• Never pay anyone extra for help with biometric problems.

How to Check Your BISP Kafalat Payment

• SMS: Send your CNIC number to 8171. Wait for a reply with your payment status.
• Online: Go to 8171.bisp.gov.pk, enter your CNIC, and check your details.

Where to Get Your BISP Payment

• HBL Konnect shops
• Bank Alfalah agents
• POS retailers
• JazzCash agents (in some areas)

Always get a receipt and check your balance after receiving money.

Common Questions

Can I get BISP payment without biometric verification?
No. Biometric verification is a must. If you cannot pass, use the nominee process.

How long does NADRA biometric update take?
Usually 10 to 15 days. Keep your NADRA slip safe.

What if I lose my CNIC?
Apply for a new CNIC. You need it for payment.

Is there a fee for NADRA biometric updates?
NADRA charges a small fee. BISP does not charge anything to fix biometric issues.

Can I nominate anyone as a proxy?
No. Only close family members can be nominated.

Final Advice

Always use the official channels for BISP help. Do not trust any agent who asks for extra money. Keep your CNIC updated and check your eligibility before visiting the payment center. These steps will help you solve most biometric problems and get your payment on time.